Frequently Asked Questions
Everything you need to know about shopping with OLAF.
What is OLAF's shipping policy?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. You can initiate a return through our online portal.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At OLAF, we are committed to ethical fashion. We prioritize organic cotton, recycled fibers, and work exclusively with manufacturers who follow fair labor practices.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.